GPSJ WINTER 2023 2024 LATEST - Flipbook - Page 43
DIGITAL ID
GPSJ
OIX launches short videos to help
businesses understand what digital ID
will mean for them
It is becoming more urgent that
organisations take steps to
understand how digital ID will
impact them, says OIX.
The Open Identity Exchange (OIX), a
non-profit organisation, has launched
a series of short educational videos
about digital ID for organisations
that will come to accept and rely on
digital ID as the primary way for their
customers to access their products
and services.
These are the organisations that
need to know with confidence
who their customers are when it
comes to onboarding and managing
them. For them, digital ID will be
a gamechanger. However, digital
ID is complex and confusing, and
the OIX continues to see high
levels of uncertainty among those
organisations that will come to rely
on it the most.
According to the OIX, many do not
truly understand what digital ID is,
how it will work for them or what the
benefits for their business and their
customers will be. It is also shrouded
in myths about fraud and privacy
issues that need dispelling
The OIX believes that it has now
become increasingly urgent that
these organisations – across various
sectors including, finance, property,
employment, travel, gambling,
telcos, insurance, legal and any age
restricted service - understand what
digital ID is all about and why it will
be a positive development for them.
Some of the benefits include
enabling instant access to services
for customers, moving away from
forgettable passwords, no longer
needing customers to find and
provide paper ID documents and
being able to easily update details as
customer data changes.
Ensuring that digital ID works
well for these organisations is a
key focus for the OIX, so as part
of its education work, the OIX has
launched a series of short and clear
educational videos to provide clarity
on the key questions being asked.
Nick Mothershaw, Chief
Identity Strategist at OIX, said:
“All businesses are going to be
impacted by digital ID one way or
another. It’s a major focus all around
the world. Specifically in the UK,
the government is certifying private
sector digital ID providers to start
working with the businesses that
will come to accept and rely on
these digital IDs. In some countries,
it is now the primary way people
can access both public and private
sector services.
“What this means for businesses
is that there is digital ID ecosystem
in place. They cannot ignore the
fact that digital ID is ready to be
adopted. The sooner they take steps
to make it key part of onboarding
and managing their customers, the
better.”
The full series of videos about
digital ID can be found here.
GOVERNMENT AND PUBLIC SECTOR JOURNAL WINTER 2023/2024
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