Steer issue 21 APRIL 2019 - Page 21



COMMUNICATION
There are solutions that can be implemented quite simply,
and work well if followed by everyone:
1. Stop using email as a primary communication tool.
2. Internally - create internal team websites for knowledge
sharing, updates and training.
3. Internally - use chat-based collaboration tools for fast
communication, meetings, etc. Many of these are en
crypted and more secure than sending emails outside of
your organisation.
4. Internally - share calendars.
5. Externally - use social media to communicate updates,
promotions, etc
6. Externally - use CRM to centralise comms with clients &
prospects. All team members can see latest comms.
Summary:
I hope you learned some of the real problems that a tool,
supposedly designed to improve communication, can cause
for your business.
Hopefully, you have a better understanding of how to
improve your communication and boost your business.
Paul
Goggin
i
Paul Goggin has 20 years experience in the IT industry, Innovo Consulting can help you use the Cloud to save time
and cut costs. Paul can be contacted by email at paul.goggin@innovo-it.com, on Twitter @cloudfirstpaul or LinkedIn at
https://linkedin.com/in/pgoggin/
Talk to us about:
Business Protection
Don’t neglect your responsibilities





Key Person Protection?
Business Loan Protection?
Directors Loan Protection?
Share Protection?
Business Continuation Plan?
Avoid business interruption and uncertainty when
the unexpected happens to a key employee.
Avoid having to sell part of the business, or all
of it.
Ensure continuation of employment for your staff.
Ensure quality of life for you and your family.
TALK TO US TODAY, WE CAN HELP
01233 800 555 | info@scarlettfs.com
scarlettfs.com
Scarlett Financial Services LTD is an appointed representative of Personal
Touch Financial Services Limited which is authorised and regulated by the
Financial Conduct Authority. Registered in England and Wales. No 10142347
STEER YOUR BUSINESS 21

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