Equality Diversity Inclusion 30 Dec 20 FF - Flipbook - Page 14
Equality, Diversity
& Inclusion
Support our patients & communities
to achieve better life outcomes
Identify health inequalities in our local population
Target our improvement plans to address identied
inequalities
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Focus on shared decision making with our patients,
families and carers
Improve patient information that meets the needs of
a diverse population
Together we will:
Year 1-2
• Use patient equality and diversity data throughout
the organisation to ensure that future improvement
plans evolve to meet the needs of our local
population
• Develop a comprehensive improvement plan to
ensure that patient centred services are provided
taking into account the nine protected characteristics
• The nine protected characteristics are included as
part of Serious Incident Reviews to determine where
this may be a factor in failures in patient care
• Patient information and support resources that can
be accessed in a variety of mediums
• Develop training and awareness across the
organisation to address identied health inequalities
Year 3-4
• Meet accessible information standards across the
whole organisation to ensure a consistent approach
to identifying, recording, agging, sharing and
meeting the information and communication needs
of people with a disability or sensory loss
• Empower our patients to take better ownership of
their own health and care by further developing self
-care models that encourage individuals to live
healthier lives such as smoking cessation, weight
management and identifying risk factors
Measures of Impact
Focussed improvement plan in place to address
inequalities
Specic training plan / awareness in place regarding
health inequalities
Patient information developed targeted at specic
hard to reach groups
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