Christmas Brochure 2024 - Flipbook - Page 15
Terms & Conditions
This is the boring bit, we're afraid, but please read on - it's important!
Festive Parties
All party night events are subject to demand exceeding the minimum numbers required to proceed with a successful
event. If not, alternative dates with availability may be offered.
A £10.00 non-refundable deposit is required for party nights at the time of booking. The final balance for your
booking (party nights and overnight stays) is due six weeks from the event date. The full balance is required at the
time of booking for bookings within six weeks of arrival.
All payments are non-refundable. Please ensure that everyone in your party is aware.
Where applicable, menu choices for all party attendees will be required 14 days prior to the event. Otherwise, a set
menu will be provided.
You can add to your booking at any time (subject to availability), but if you need to reduce numbers, you will not
receive a refund and your deposit cannot be transferred to cover drinks, accommodation or any other services.
If we have to cancel an event or change the entertainment, you will be informed and offered either an alternative
event or a refund.
Table layouts and room plans are at the discretion of the hotel. Whilst we'll endeavour to accommodate any requests,
we cannot guarantee it.
Bedrooms will be available from 15:00 on the day of arrival.
If specific pre-ordered drinks are unavailable, you will be offered a suitable alternative.
All prices include VAT at the current rate, though we retain the right to to increase the level of VAT subject to
legislative changes.
Menu substitutions are possible based on the availability of the ingredients.
If you would like any further information on allergens, please speak with a member of staff.
If the hotel is sold or control of the hotel is to change before the event, the hotel will always seek to ensure that an
incoming owner commits to honouring existing bookings.
We reserve the right to split larger parties into smaller groups or parties who may share tables. We cannot
accommodate any tables of more than 12 people.
Dinner service begins promptly, so please arrive in good time.
The hotel shall not be liable for any failure or delay in performing any of its obligations under this agreement or liable
to an attendee or guest for any loss or damage to property if the failure or delay was due to any cause beyond its
reasonable control.
Festive Stays
All rates in this brochure are subject to availability on new bookings only and cannot be used in conjunction with
any other offer.
Rates are 'from' rates and will fluctuate based on demand.
A 50% non-refundable deposit is required at the time of booking, with full balance automatically taken on or after
1st November 2024. Any bookings taken after 1st November are fully pre-payable.
Full booking terms and conditions apply.