Quality Assurance Manual - Flipbook - Page 2
Quality Assurance Manual
Internal Verifier Requirements ..................................................................................................... 12
2.2 Induction training for assessors and internal verifiers ............................................................... 12
2.3 A documented system for initial and ongoing reviews of assessment environments, equipment
and reference, learning and assessment materials .......................................................................... 13
2.5 Site Selection Checklist ............................................................................................................... 13
Section 3 – Candidate Support ............................................................................................................. 13
3 ........................................................................................................................................................ 13
3.4 Equal opportunities for assessment ............................................................................................... 14
3.5 Individual candidates’ requirements for assessment arrangements must be discussed,
identified, implemented and recorded............................................................................................. 15
3.6 Handling of candidate complaints in line with the SQA requirements....................................... 15
Stage 1 - Informal Complaint ........................................................................................................ 16
Stage 2 - Formal Complaint ........................................................................................................... 16
Appeals.......................................................................................................................................... 16
Recording of complaints ............................................................................................................... 16
Complaints to the SQA .................................................................................................................. 16
Complaints to Ofqual (Qualification Regulator) ........................................................................... 17
Section 4 – Internal Assessment and Verification ................................................................................ 17
4.1 Internal assessment and verification procedures must be documented and monitored to meet
the SQA requirements ...................................................................................................................... 17
Stage 1 - Pre-assessment .............................................................................................................. 18
Role of the Assessor ...................................................................................................................... 18
Role of the Internal Verifier .......................................................................................................... 18
Internal Verification Procedure ............................................................................................................ 18
Stage 1 (Pre assessment) .............................................................................................................. 18
Stage 2 (During assessment) ......................................................................................................... 19
Stage 3 (Post assessment)............................................................................................................. 19
COURSE / UNIT DETAILS ............................................................................................................ 20
Pre Delivery Checklist
Yes
No*
Date ....... 20
Unit Title........................................................................................................................................ 22
Code .............................................................................................................................................. 22
Start Date ...................................................................................................................................... 22
Finish Date .................................................................................................................................... 22
No in Group ................................................................................................................................... 22
No Sampled ................................................................................................................................... 22
Assessor(s) Name(s) ...................................................................................................................... 22
22/05/2021
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Quality Assurance Manual
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