Quality Assurance Manual - Flipbook - Page 8
Quality Assurance Manual
Ryan Tozer (iPowerboat Ltd) and the SQA liaison officer will hear any appeal from the candidate. If
the appeal is upheld the candidate will be invited to attend the next available course and re-take the
exam.
If the candidate is found guilty of malpractice their paper will be destroyed and they will forfeit the
right to any refund for the course.
Their attendance on any future course would be welcomed within the guidelines of the iPowerboat
Ltd Policies and Procedures.
Centre malpractice
This includes maladministration and non-compliance in breach of the SQA requirements. Any act
which comprises or attempts to comprise the integrity of any SQA qualification or the validity of the
certificate status and/or damages the reputation, authority or credibility of the SQA or any employee
of the SQA.
Examples of the above include:
Misuse of assessments;
Insecure storage of assessment instruments and marking guidance,
Failure to comply with requirements for accurate and safe retention of candidate evidence,
assessment or internal verification records,
Failure to comply with the SQAs procedures for managing and transferring accurate
candidate data,
Excessive direction from assessors to candidates on how to meet the national standards,
Deliberate falsification of records in order to claim certificates.
Any student suspecting malpractice from an iPowerboat Ltd member of staff can report their
concerns in confidence to Richard Caves (Assessor) or Ryan Tozer (SQA Coordinator).
Any member of staff suspecting malpractice from another member of staff can report their concerns
in confidence to Richard Caves (Assessor) or Ryan Tozer (SQA Coordinator).
With regards to alleged student malpractice, Ryan Tozer will head the investigations in liaison with
the SQA. With regards to alleged staff or centre malpractice an independent manager will be
appointed to head the investigations.
All suspected cases of centre malpractice would be reported immediately to the SQA.
All suspected malpractice situations will be conducted through a combination of reviewing
assessment evidence, checking records, interviewing other students, interviewing the assessor or
interviewing other staff as appropriate to the offence.
Written confirmation of the investigation outcome will be communicated within 28 days of the
suspected malpractice being reported. In some cases, this may not be possible in which case all
parties will be kept fully up to date with the developments with the outcome being decided as soon
as possible.
Confidential letters will be sent to the parties involved as well as sending a detailed report to the
SQA.
22/05/2021
Page 8 of 34
Quality Assurance Manual
© Copyright iPowerboat Ltd 2021
Version_Final_Draft_0.2