FINAL digital KMSS2024 Brochure A5 Landscape Brochure - Flipbook - Page 32
Testimonials
FAQs
Why can’t a full refund be given for withdrawal?
We must employ sta昀昀 and give expected course a琀琀endance numbers approx. 6 weeks before the start of KMSS. This means
that by 1st June, Kent Music is commi琀琀ed to 昀椀nancial outlay on your behalf for the booked place on course. For this reason,
it is essen琀椀al you read and understand the cancella琀椀on and refund terms to know your en琀椀tlement.
In excep琀椀onal circumstances e.g., student illness or accident, where a doctor and/or hospital cer琀椀昀椀cate is provided to
support the withdrawal, we will only retain the £35 deposit.
How do I access 昀椀nancial assistance?
We have a Financial Assistance scheme for those who need addi琀椀onal support to a琀琀end Kent Music ac琀椀vi琀椀es, including
lessons, groups, courses and Summer School. If you require 昀椀nancial assistance for Kent Music Summer School courses,
please visit our Financial Assistance web page at www.kent-music.com/昀椀nancial-assistance/. You will need to download a
form speci昀椀cally for County Groups courses and return it to our team - full instruc琀椀ons for this are on the web page.
For further informa琀椀on or if you 昀椀nd you do not automa琀椀cally qualify for KM 昀椀nancial assistance, please contact Valerie
Cordina, County Programmes Manager, at vcordina@kent-music.com. If you are unable to secure 昀椀nancial assistance for
KMSS, a full refund of any associated fees paid will be given.
Is the food provided suitable for children with allergies or speci昀椀c dietary requirements?
A wide selec琀椀on of food is available at each of the daily meals –breakfast, lunch and dinner. There are a variety of milks
available including almond, soya and hazelnut as well as skimmed and semi skimmed dairy milks. There is a separate toaster
provided for gluten-free bread and there are gluten-free and vegetarian op琀椀ons available at all meal琀椀mes. Food served at
the counter is nut-free. All food is labelled with allergen symbols e.g., sesame, crustaceans, molluscs, and eggs.
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