ESG Report 202223 - Flipbook - Page 34
Monitoring and
controlling risk
We’ve got this
The Way We Work
How we implement governance
We are committed to doing the right thing and
operating in a manner which is principled and
As part of our ISO 9001 accredited Business
sets an example in our sector. In addition to
Management System (BMS), our Risk and
personal and business codes of conduct and
Assurance Policies recognise that risk
policies contained in our Business Management
is inherent in the business environment.
Systems, we also make use of our ‘The Way We
Our BMS procedures help to de-risk our
Work’ document, which sets out key behaviours
programmed activities, enabling the
and expectations for the way we choose to
establishment of project-specific Commercial,
conduct ourselves. This document is our North
Environmental, Quality, Risk and Programmed
Star when it comes to ethical conduct and
Delivery Plans, which sets out our process for
acceptable behaviours. It enables us to set out
bespoke controls for each project.
what sort of business we wish to be and enables
Our Risk Management systems are fully
aligned with ISO 31000, and the Risk
Management Committees of each Division
ensure that various policies in our BMS
us to ensure the high standards expected by our
colleagues, clients and investors are clearly and
simply explained for everyone. We believe it sets
us apart.
such as Conflicts of Interest or Gifts and
In the 12 months since our last report, our
Hospitality remain fit for purpose and suitable
risk and governance professionals have been
for a Group of our size and scope. These
concentrating on a number of governance
findings are reporting to our Group Risk
factors ensuring our processes remain
Board, attended by the Chief Executive, Chief
examples of industry best practice. As well
Finance Officer and Chief Operating Officer,
as implementing new Delegated Schemes
which further scrutinises our processes with
of Authority to enable tendering and work
input from external auditing agencies.
winning approval within our operating business
structures, we have also been actively ensuring
our colleagues are properly informed about
their own responsibilities. This has included
working with our Train With Us team to ensure
we provide and record compliance with training
for our key five mandatory courses, illustrated
above.
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