M Group Services - ESG Report 21-22 - Flipbook - Page 31
Mutual Trust and Respect
Communications
Engaging with our stakeholders
We collaborate and communicate with our stakeholders to understand
their perspectives and to share our own.
M Group Services’ key stakeholders include our people, our clients and their customers,
our supply chain, business partners and investors.
The websites across the Group
have generated over
1,000,000
visits
As our business grows, we remain committed to building and maintaining strong, respectful
and trusting relationships with our people and with each of our key stakeholder groups.
Through training and developing our people; developing sustainable, open and responsible
supply chains; and continuing to deliver excellent performance for our clients, we aim to
preserve our strong relationships with our key stakeholders.
Maintaining effective engagement with our stakeholder groups enable our business
to manage risk, maximise opportunities, shape our reputation and deliver long-term
sustainability and success.
104,300
Social media followers
Group-wide who are regularly engaged
This year we chose to test our approach against a global ESG benchmark with one of
the world’s leading ESG Rating agencies. We are delighted to be rated in the top 1% by
business category.
The role of Innovation:
Future Plans:
We actively look for the best ways
to engage with our stakeholders
and this year we are proud to
announce that we have joined the
Supply Chain Sustainability School.
This is a good example of how we
extend our innovation ecosystem
beyond our own corporate
boundaries and collaborate with
a wider community.
Continue to work as active
members of industry bodies
and steering groups to support
collaborative approaches to
addressing industry-wide issues,
challenges and opportunities.
We are also members of the UN
Global Compact and SBTi, both
rich sources of organisational
learning and improvement.
Participate and attend internal and
external events and conferences
and continue to communicate and
engage with stakeholders.
Continue to develop and sustain
strong relationships across our
internal and external stakeholders.
180,191
Social media visitors
Engagements
336
print/online publications
featured
2,056
27
social shares on
business news
28