Minerva Equity Limited - 31 March 2019 Final 19.08.2019 - Flipbook - Page 8
Minerva Equity Limited (formerly DMWSL 881 Limited)
Chief Executive’s review (continued)
Business development and innovation (continued)
Transport (continued)
Dyer & Butler was also awarded a contract by Network Rail Infrastructure Projects (IP) Wales &
Western for platform extensions and associated work at seven main line stations along the Cotswold
Line which runs between Oxford and Hereford. The project forms part of Network Rail’s IP Railway
Upgrade Plan and is being undertaken to accommodate the introduction of Great Western Railway’s
(“GWR”) new 26-metre-long InterCity Express Trains that will provide increased passenger capacity.
The work was completed in early 2019.
Data
Morrison Data Services Limited (“MDS”) has secured further share in the data collection market with
contract wins across the energy and water markets.
MDS has supported the smart installation programme fitting around 150,000 meters in the 12-month
period. It has also renewed a meter reading contract with long-term client ESB, reading over 1 million
meters per annum across a number of regions in Ireland.
Protect My Property Services Limited successfully renewed the national British Gas Locksmith
contract demonstrating the range of complimentary services offered across the utilities market by the
business within the Data Division.
The MDS Universal Supplier Service (“USS”) offering has attracted new clients during the year
including GOTO Energy and Northumbria Energy, strengthening the existing USS client portfolio
which includes Bulb Energy, People’s Energy, RWE, TOTO, Marble Power and Limejump. The USS
started in 2013 supporting new entrants into the complex and competitive UK Energy market and
now covers in excess of 2 million metering points across the entire service. Data Management within
MDS offer a comprehensive range of supplier data flow management services across the whole
energy retail market.
Service excellence
The group continues to proactively invest in innovations, technologies and process improvements to
enhance the services provided to its clients and to deliver efficiencies.
Within the utilities division we have deployed the most up-to-date technology in the industry for our
important new contracts with Dwr Cymru Welsh Water and United Utilities, and we continue to
deliver efficiency improvements for our existing contracts across the UK.
We’ve been looking at how we can maximise the value of the data we collect, picking up the award
for Data Project of the Year at the Network Awards along the way. We are also delighted to have
won the Street Works UK Future Award for our application of Robotic Process Automation (“RPA”)
with Wales & West Utilities and the Water Industry Award for the Most Innovative Data & Software
Solution of the Year for our Streetworks Planning solution.
RPA is the use of cutting edge ‘robot’ technology to automate manual processes and tasks currently
undertaken by humans. By retrieving asset location information and handling high volume repeatable
tasks with increased quality and consistency, RPA ‘bots’ are being deployed by the Intelligent
Solution team to optimise operations, reduce costs and increase flexibility on behalf of clients.
A fresh look at how we develop our work management solutions has led to a new approach to testing
and this had resulted in quality improvements now achieving a ‘100% right-first-time’ system
deployment rate.
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