Brochure 2019-21 (V01/01) - Page 26



Frequently Asked Questions
How do we work out the timings for the day?
Most civil ceremonies take approx 30 minutes, drinks receptions with photos and canapés approx
1 hour and 15 minutes, 15 minutes for seating guests, wedding breakfast approx 2 hours 30
minutes and coffee in the East Barn whilst the South Barn is prepared for your evening
entertainment approx 1 hour. These approximate timings are to be used as a guide and may
differ from your intended plans. We will work through an itinerary with you to plan out your day
in more detail.
What access do we have to the venue prior to our event?
We are on site at the venue from 9am on your wedding day but would suggest that yourselves
and your suppliers do not arrive before 10am so that we have time to do any heavy moving.
The cottage is not available until 12 noon, so whilst you can arrive from 10am to decorate the
venue, there is still strictly no access to the cottage until 12 noon.
Is there any equipment on site that we can use?
We have table number stands, a cake table, a cake knife, two easels, six highchairs, ten 6ft
trestle tables, fourteen 6ft round tables, two 7ft round tables and three 5ft 6in round tables.
Included in all menus are white tablecloths and white napkins for your required numbers based
on a top table for 8 – 10 guests (long or round) and round tables of 10 for all remaining guests.
When do we drop off drinks that we have provided?
We ask for drinks to be dropped off between 9am and 12 noon the day before your wedding so
that we have adequate time to check what has been delivered and get it all chilled for the next
day.
What happens if guests drop out or we need to add a guest?
We ask for final guest numbers 6 weeks before your wedding and invoice your final balance 4
weeks before your wedding day. Once this final invoice has been sent we are unable to reduce
your guest numbers or offer you a refund. Clients who find themselves with absent guests
usually upgrade an evening guest to fill the vacancy. We are happy to add to your guest numbers
after your final invoice has been sent, right up until 3 days before your wedding day. In this
instance we will invoice you seperately for these additions with payment due via BACS
immediately. If additions to guest numbers or last minute equipment hire are requested less
than 3 days before the wedding date, we will endeavour to accommodate these requests and
payment will be deducted from your £250 damages/prepayment deposit. If additional costs
and/or damages amount to more than £250 (plus VAT) then an invoice will be issued for the
additional amount and will be payable within 7 days of the invoice date.
Is the Stable Bar open before our civil ceremony?
Yes, it is. Why have your friends meeting at a different place and then arriving late when they
could meet you at Upwaltham Barns in plenty of time for a relaxing drink prior to your ceremony.
It is also a very welcome sight to those who have travelled for several hours to get to the venue
and may not have had time to stop for refreshments. During the winter months the bar area is
cosy and snug with a roaring fire and in summer drinks can be enjoyed outside in the front
garden. The only restriction we have at this time is that drinks are not permitted in the East
Barn for 1 hour prior to the ceremony. Guests will be given plenty of notice to finish their drinks
before the ceremony commences.





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