[Original size] [Original size] 148mm x 210mm (148 × 210 mm) (125 × 180 mm) (Photo Book (Landscape)) (Graphic Organizer) (Ebook Cover) (Photo Book (Landscape)) (21.59 × 15.24 cm) - Flipbook - Page 22
NHS Services
Telephone: 111
Email: @NHSChoices
Facebook: facebook.com/NHSChoices
Website: nhs.uk
Address: West Green Drive, Crawley RH11 7DH
You should visit Accident and Emergency or call
999 for life
threatening emergencies, serious illnesses or
injuries.
But if it’s not an emergency, you can still get
advice and treatment
24 hours a day by calling 111.
Community pharmacist
Many people don’t realise the wide range of
things we can help with.
Pharmacists do so much more than dispensing
prescriptions. We can
give free expert advice on a wide range of
health issues and even
have a private consulting room should you want
a little privacy to
chat. We can support people with self-care and
medicines to treat
common complaints such as coughs and colds,
flu, sore throats,
earache, backache, stomach upsets and cuts
and grazes.
There are late night and Sunday pharmacies at:
Asda (01293 663400), Sainsbury’s (01293 551805),
Boots (01293 527158), Tesco (01293 894847) and
Crawley Chemists (01293 522160).
Dental problems
Contact your dentist first or if you don’t have a
dentist ring the NHS
Dental Helpline on 0300 1000 899.
GPs
GPs look after the health of people in their local community and deal
with a whole range of health problems. They also provide health
education, offer advice on smoking and diet, run clinics, give
vaccinations and carry out simple surgical operations.
GPs usually work in practices as part of a team, which includes
nurses,
healthcare assistants, practice managers, receptionists and other
staff. Practices also work closely with other healthcare professionals,
such as health visitors, midwives and social services. You would
normally see GPs at their surgery, but home visits are possible.
GPs refer you into specialist health services, many of which they are
also responsible for purchasing.
36 Crawley Older People’s Directory
If the surgery you attend has a newsletter, make sure you get a copy.
GPs will offer patients same-day telephone consultations. All patients
aged 75 and over will have a named GP, as will those with complex
health needs, responsible for coordinating their care. They will
develop
and regularly review personalised care plans for these patients. They
will also coordinate care for elderly patients discharged from
accident
and emergency treatment.
GPs can choose whether to provide a 24 hour service, seven days a
week. Most however make use of out of hours services to cover the
practice when it is not open. Since surgery hours vary, you will need
to ring your GP surgery if you think you need to see a doctor, or have
been advised to do so. Follow their instructions if you need advice or
an appointment out of hours.
