All you need to know - Riverstone Kensington S - Flipbook - Page 14
You need to pay your solicitor’s fees and Stamp Duty when you buy an apartment.
Living in your apartment
What is the Membership Fee?
Once you have bought your apartment and moved in, you will have to pay the
Membership Fee. This is an annual fixed charge, paid monthly in advance. We fix the
Membership Fee because we know how important it is for you to know that costs won’t
increase whilst you own a Riverstone apartment.
The fixed Membership Fee for all apartment sizes is £1,485 per month.
If we want to change or add to the services for an additional cost, we will allow residents
to vote on the proposal first. We will only increase the Membership Fee if more than 50%
of residents vote in favour.
We will increase the Membership Fee in line with inflation but only when you sell
your apartment to a new owner. Any increase will be in line with the Consumer Price
Index or the Average Weekly Earnings Index (whichever increases the most) over the
time you owned the apartment. These are two consumer indices published by the UK
government’s Office of National Statistics which track inflation in the United Kingdom.
The new owner pays the increased Membership Fee moving forwards.
What is included in the Membership Fee?
The Membership Fee covers the staffing, management and upkeep of the building and
the cost of utilities and services in the common areas.
The following services are covered by the Membership Fee:
Concierge services & Riverstone Club
• 24-hour concierge service including managing visitor access, handling deliveries,
providing an emergency call response service and helping residents with making
bookings and reservations
Access to IT support services and valet parking
A daily shuttle to local amenities such as shopping areas or places of interest
Access to all the amenities at our other Riverstone locations as part of the Riverstone Club
Regular social and educational events and hobby activities
Staffing of the residents’ Club Room
Well-being, care and healthcare
• An on-site management team responsible for the residents’ well-being, safety and
security as well as estate upkeep and presentation
• A registered care manager from The Good Care Group at Riverstone who is
responsible for managing on-site care
• Regular health and well-being assessments carried out by The Good Care Group
• Helping residents with access to GPs and other healthcare services
• Regular bin emptying
• Housekeeping services for the communal areas
• External apartment window cleaning service
• Professional landscaping and gardening
• Emergency call system, estate management system, and building management
system installed. We do this to make sure Riverstone is a safe and secure place for
residents to live
• A resident portal where residents can make reservations, ask us questions and provide
feedback. Residents can also arrange deliveries and receive information about events
and promotions at Riverstone Kensington
• Upkeep and testing of all lifts, plant, electrical installations, fire and life safety systems
and other equipment in the communal areas. For example, smoke detectors, fire
alarms and extinguishers
• Utilities costs for the communal areas
• Wi-Fi internet access in each apartment as well as in communal areas
• Buildings insurance, public liability insurance and employers’ liability insurance
• Estate service charge payments. We make these to our landlord for the upkeep of the
common areas of the wider estate in which Riverstone Kensington is located