SHP Strategic Report DIGITAL - Flipbook - Page 22
22 Single Homeless Project
Strategy 2021-2026 23
Building a strong
organisation
Underpinning our strategy are
Effective and efficient
systems
four substantial areas we will
continue to invest in: our people, We will ensure that our IT systems enhance
the experience of staff and clients alike, that
our systems, our fundraising
we create efficiencies in our financial
and our communications.
processes, that our supporters have the best
Valuing our people
Our culture remains true to our distinctive
history and journey to date. We work in a
psychologically informed way and are
inclusive and supportive to enable everyone to
contribute their best to a common vision and
mission. We will continue to promote diversity
and inclusion in everything we do and support
people to learn and to work flexibly and
collaboratively. We will invest in and enable
our staff, volunteers and service delivery
partners such as funders, contractors,
corporate partners to go the extra mile so that
we achieve the best outcomes for our clients.
digital experience with us and that we
embrace the positive changes in our ways of
working developed during the pandemic. All
of this will ensure that we deliver exceptional
services to our clients, our staff are rewarded
for their work and our supporters and
partners are recognised for the
contributions.
Fundraising and support
Fundraised income and external support for
our work have significantly increased over
the last four years. Our ambition is to
continue this trend and ensure that our
income from fundraising will help to deliver
on this new strategy
We will grow both restricted and unrestricted
charity income, increasing our support from
the corporate sector, public fundraising and
high-value donors. We will develop long-term
partnerships with charitable Trusts and
Foundations to ensure the continuous
growth of our non-commissioned projects
and programmes designed to address the
unmet needs of our service users.
Communications and
relationships
We will amplify our voice and that of our
clients with the ambition to become a voice
for change, grow our services, collaborate with
others in the health, criminal justice system,
homelessness and housing sectors and build
strong relationships with our colleagues,
supporters and clients.