SHP Strategic Report DIGITAL - Flipbook - Page 7
6 Single Homeless Project
Strategy 2021-2026 7
Our values
Going the extra mile
Our values inspire and challenge us as an organisation. They underpin
the work and behaviour of everyone at Single Homeless Project, from
how we work with clients and each other, to the decision making of the
Board and the Executive Management Team.
Clients hold the key
A voice for change
As an organisation founded by people
experiencing homelessness, we believe in
the fundamental right of every individual
to take control of their lives. Tailoring our
support to their needs and aspirations, we
work with people to build their capacity for
self-determination, so that they can shape
their own futures.
We are committed to tackling the underlying
causes of homelessness and social exclusion,
and we will use what we learn to make the
case for prevention and systemic change.
We are also passionate about promoting
the voices of people who have been forced
into homelessness, whose stories often
go unheard.
Going the extra mile
Supporting staff
We go the extra mile for the people we
work with, many of whom have multiple
and complex needs for which there are no
quick and easy fixes. We keep working with
people no matter how challenging it may
be, and we don’t give up on them.
We maintain an inclusive culture in which
staff are respected, supported, and listened
to. We value the contribution of all staff and
volunteers and we are a diverse organisation
that pulls together, in a spirit of mutual trust
and co-operation. We encourage creativity
and new ideas, prizing innovation as a
means of achieving our mission.
People, not problems
We see our clients as people, not problems.
As well as offering practical support,
we believe it’s essential to give people
the opportunity to discover a sense of
purpose, to grow in confidence, express
themselves and build meaningful
relationships.
We keep working with
people no matter how
challenging it may be
Clients hold the key
Tailoring our support so
that clients can shape
their own futures
Honest and open
Preventing
homelessness
transforming
lives
People, not
problems
We see our clients
as people with
opportunities
to grow
We will do what we
say we will do, and
we will communicate
proactively
Honest and open
We are honest and open in our dealings
with clients, staff and volunteers, partners,
supporters and other stakeholders. We will
do what we say we will do, and we will
communicate proactively.
A voice for change
Supporting staff
We maintain a
culture where staff are
respected, supported
and listened to
We use what we
learn to make the case
for prevention and
systemic change