SMI catalogue 2022 - Catalog - Page 7
WHAT DO OUR
CUSTOMERS SAY?
INTRODUCTION
“Just logged in to the new Website
really good that you can see all the
orders in front of you much better
than the last one”
Waste Customer
“Easy to order, easy to add users,
easy to change address. The 3
things your last portal was lacking”
Transport Customer
“The new portal is 100x better.
Everything’s faster and it’s so much
easier to navigate!”
FM Customer
FAST
MULTIPLE ORDERS PER BASKET
Due to our PWA platform, the portal is as fast
as your device.
This is a revolutionary addition to our system. We’ve
listened to our customers and know that they
often like to hold orders in their basket to add to
over time –to facilitate that, users can now leave
some orders in their basket while placing others
as soon as they are required.
REPORTING
Full Management Information is available in a wide
variety of formats. Because we don’t like to be too
prescriptive about your needs, you can also build
bespoke reports and save them for easy access.
FULL MANAGEMENT
CAPABILITIES
You can limit different areas of the portal, with
permissions applying to a whole user group down
to individual control.
APPROVAL
We’ve built a solid approval system that can also
co-exist with an allowance or point-based setup.
To make the experience more fluid, we’ve also
incorporated a messaging system that ties in
with the approval function. If an order is edited
or rejected, the original placer can be contacted
directly from the portal.
WEARER PACKS
The replacement to the outdated ManPack system
– Wearer Pack orders can be manipulated in
more ways than was ever possible before.
BRANDING
Rather than a complex email chain, you can
now snap a picture of your logo and specify
information about it on the portal; it will then be
set up by our internal Branding team.
MESSAGING
Messages can now be sent directly from your portal
to staff members. Notifications are available
through email, browser and mobile notifications,
meaning your team never miss a communication
about the single most important thing in their
role – safety.
FAVOURITE PRODUCTS.
By popular request, as well as the existing ‘My
Catalogue’ setup, we also have a brand-new
‘Favourites’ feature that allows you to save your
most-used products for easy future ordering.
smigroupuk.com | hello@smigroupuk.com | 01428 658333
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