The Hireman Digital Tool Hire Catalogue 2018 19 - Catalog - Page 219
Trade Account Customers
Applying for a 30-day credit account with us is
straightforward. If you would like to apply, please
ask a member of staff for an account form or
download it from the Downloads page on our
website: thehireman.co.uk/downloads.
If you are in the trade and would like to
learn more about the benefits of using The
Hireman, please call or email us at
accounts@thehireman.co.uk and we’ll get one
of our account managers to contact you.
Non-account Customers
As a member of Hire Association Europe (HAE)
and the Construction Plant-hire Association
(CPA) we operate to a strict code of ethics and
control which we endeavour to exceed at every
opportunity. When you deal with us you can be
assured of our professionalism, integrity and
customer focus.
Pricing – We are committed to providing
great value for money. Our weekly hire rates are
listed in this catalogue and on our website, with
weekend and day rates available on some items
for non-account customers.
Identification – To hire equipment from
us we require two forms of identification which
must include: a photocard driving licence or
passport and a bank statement or utility bill
confirming the billing address of your credit or
debit card.
Payment
– All equipment hire charges
are taken upfront and consumable sale items
are sold on a sale-or-return basis. We accept
all major credit and debit cards (excluding
American Express). A deposit is required for all
hired equipment which will be credited back
to you upon return of our equipment in good
working order.
Security – You are responsible for all hired
equipment during the hire period and will be
charged for any loss or damage incurred
during that time. The equipment remains your
responsibility until it is returned to us or collected
by us.
HOW TO ORDER
HOW TO ORDER
When you’re ready to place an order you can
do so:
In person – You are welcome to collect
equipment from any of our depot trade counters,
although we always advise that you phone first.
By phone, email or online – In
addition to phoning or emailing through an order,
you can use our website to request a hire and
one of our hire controllers will contact you to
confirm the details. Once we have received your
order we can deliver equipment anywhere in
London and the Home Counties on the same
day, and often within a few hours (delivery
charges may apply).
Don’t forget that it is your responsibility to return
or arrange for the collection of equipment once
you have finished with it.
TOOLTRAK
Our driver tracking service lets you track the
progress of your deliveries and collections in
real-time. When the driver is en-route we'll
automatically send a text notification to your
designated site contact. Live tracking data is
available and it's all free of charge.
!
!
Text message notification with ETA
!
ETA information sent to designated site
contact
!
!
Free service to all of our customers
Live tracking data accessible by any smart
phone
No downloads or sign-up required
For more information visit:
thehireman.co.uk/tooltrak
0330 363 33 33
thehireman.co.uk
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