Topp26 | Toppesfield 5 year Strategy Brochure - Other - Page 12
QUALIT Y &
INNOVATION
Right first time
Consistent resource
Zero damage
Innovative
technologies
TO PP2 6 GOA L
100% customer
satisfaction
Commitment
Contents
Vision & Mission
Values
Strategic Delivery
Our Strategic Themes
Our commitment to quality is paramount, we
endeavour to deliver all works right first time
and aim for 100% customer satisfaction. Our
robust Non-Compliance process ensures that
in the unlikely event that works are not of a high
standard, any remedial action is communicated
professionally and carried out promptly.
Toppesfield have an excellent track record in
utilising innovative methods and technologies
to enhance the performance of our operational
teams. We have developed our own recycled
material, ToppBase, capable of encapsulating
Tarbound arisings and will continue to
fund research and development into
new materials.
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