41061 Unite AR22 HI-RES WEB-READY - Flipbook - Page 112
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THE UNITE GROUP PLC | Annual Report and Financial Statements 2022
BOARD ACTIVITIES continued
Board decision-making during 2022 continued
STRATEGIC OBJECTIVE
DELIVERING FOR OUR
CUSTOMERS AND UNIVERSITIES continued
BOARD’S GOVERNANCE ROLE
Governance to ensure our
best-in-class operating
platform delivers for our
customers and University
partners.
LINK TO PRINCIPAL RISK
WHAT THE BOARD DID IN 2022 AND ITS DECISION-MAKING
Market risks
Supply and demand
Through our direct engagement with VCs and other levels of
management within universities, the Board is able to take into
account the views of these stakeholders as well as monitoring
and measuring our performance.
Read more on page 82
Board oversight that our operating platform and our customer
facing operational apps (such as the MyUnite app) deliver:
•
•
a robust booking system;
•
•
enhanced service levels for both universities and students; and
an improved and scalable platform for revenue management
and customer engagement;
market differentiation.
Read more about Operations review on pages 32–34
Read more about Stakeholder engagement on pages 66–68
Ensuring our “safe and
secure” promise extends to
keeping our customers’ and
employees’ personal data safe
and secure.
Technology risk
Information Security
and Cyber threat
Read more on page 83
Board review of our technology and information security
and its governance.
