41061 Unite AR22 HI-RES WEB-READY - Flipbook - Page 27
STRATEGIC REPORT
GOVERNANCE
FINANCIAL STATEMENTS
OTHER INFORMATION
24/7
NEW PROPERTIES
on property
staffing
opened in 2022: Campbell House
and Hayloft Point
OBJECTIVES FOR 2023
LINKS TO PERFORMANCE
•
Build great frontline leaders and teams, attracting
the right talent, fully trained and engaged
Student Net Promoter Score
•
Deliver an enhanced digital experience through
continued investment in our technology platforms
•
Deliver Morriss House development in Nottingham
for the 2023/24 academic year
•
•
•
•
•
Social advocacy
Higher Education Net Promoter Score
Customer retention
New nomination agreements and
university partnerships
1. Further analysis of operational KPIs can be found on page 30
and in the Financial review on pages 32–34.
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