Final - upReach Impact Report (1) - Flipbook - Page 30
Barriers to participation in upReach programmes
Responding to the needs of upReach Associates
Delivering our support has taught us that many Associates will face barriers when accessing
our programme. An Associate’s relationship with their upReach Programme Coordinator helps
to identify barriers they might be facing, and allows us to adapt our support accordingly, giving
Associates the flexibility they need to balance their career planning with other aspects of
What are the barriers?
In our 2018/19 Associate Survey, 80% of reported facing some form of obstacle to accessing
support from upReach. Often these barriers are the result of external factors driven by Associates
having to manage multiple academic priorities, and/or part-time work.
Unsure what is available or miss deadlines to apply
Barriers to engagement with
upReach in 2018/19
Activities are too challenging
Activities are not challenging enough
Difficulty travelling to events
Cost of travelling to events (even with travel expense
Activities don’t feel relevant
Too busy working part-time
Too busy with university studies
Too busy in personal life (e.g. caring responsibilities)
Worried about meeting new people
Percentage of Associates reporting barrier
Adapting our programme to meet these challenges
upReach support is delivered by a team of trained Programme Coordinators, and their experience
working with undergraduates helps them understand the challenges of university life. Our model
allows us to adjust our programme to meet the needs of each Associate. As around 80% of our
support is delivered virtually, we ensure access to our online resources is available 24/7, 365 days
a year. Our Video Forums (webinars) are delivered daily at various times, to fit around university
studies. To ensure our events are accessible we delivered more events outside of London in 2018/19
than any previous year, and have continued to ensure we reimburse travel expenses for attending
upReach events regardless of cost.
Withdrawn and dormant Associates
Some Associates may experience circumstances that severely limit their ability to participate in the
upReach programme. In 2018/19, 87 Associates were marked as “dormant” on our programme
- dormant Associates continue to have full access to all aspects of upReach support, and benefit
from an adapted programme to suit their needs at the time. This includes, for example, Associates
undertaking a study year abroad or industrial placement programme.
In addition, 95 Associates withdrew from the upReach programme, many of whom were
experiencing external factors that were limiting their participation.