V12 Procedure Guide - Flipbook - Page 38
Product + Procedure Guide
The customer agreement documents must be presented in the order they are printed and listed
below, ensuring all legal obligations are met:
Action required
Order
Document
1
Important
Information
2
Explanation
of your Hire
Purchase
Agreement
(HPA)
3
Pre-Contract
Credit
Information
4
Hire Purchase
Agreement
(HPA) (V12VF
Copy)
5
Direct Debit
Instruction
6 (where
applicable)
Customer job
check DPA
Form
Customer to
read and retain
copy
Customer to
sign/date
Return to
V12VF
38