VRAMP-Brochure - Magazine - Page 10
eNPS
EMPLOYEE
NET PROMOTER
SCORE
The Employee Net Promoter Score (or eNPS) is a metric that is used to
measure employee engagement and loyalty towards an organisation.
The eNPS is directly correlated to the short-medium term intentions of
an employee. It is a score that is often measured as part of a wider study
looking at employee satisfaction.
WHY IS eNPS
SO IMPORTANT?
There is a direct link between
performance of a company and the
engagement of their workforce.
Working towards a good eNPS can
help reduce your staff turnover,
meaning less money needs to be
spent on recruitment and training.