WAT 8193 LTL Digital Transformations In The Workplace 2023 - Flipbook - Page 12
12 | DIGITAL TECHNOLOGY – THE CHALLENGES
Keeping on top of digital technology and change
Overall, it’s clear that FMs are already making good progress in implementing
a wide range of digital technologies and initiatives. However, that doesn’t
mean that adopting new technology is always plain sailing.
With the rapid advancement of technology, often
There is also the matter of cultural acceptance,
employees and customers will look to facilities
support, and engagement. Getting buy-in from
managers when it comes to understanding the
management and the workforce is critical to the
various innovations available and how they should
success of digital implementation. That means
be integrated into building systems. And just when
demonstrating ROI to budget holders, persuading
they’ve mastered the latest building automated
management to support its adoption, and asking
system or data analytics, along comes the next raft
people to change their behaviour.
of emerging technologies such as the IoT and cloud
computing. At the same time, they may often need
The problem for FMs is that if they can’t drive change,
to invest in new talent or upskill their existing people
their business will be left behind and could quickly
to manage new digital technology effectively to help
become unviable.
maintain their business and remain competitive.
EXPERT VIEWS
“We’re constantly hearing that these are challenging times, and that’s not just on a
personal level; it’s on a business level as well. For businesses to succeed, they must be
adaptable and support their FMs by keeping up with digital innovation. Otherwise, they
will be left behind the competition and fail.”
“Digital technology can help FMs and their businesses adapt quickly to changing
market conditions and customer demands. Failing to embrace digital tech can result
in a less agile operation, making it more difficult to respond to new challenges and
opportunities.”