WAT 8193 LTL Digital Transformations In The Workplace 2023 - Flipbook - Page 13
DIGITAL TECHNOLOGY – THE CHALLENGES | 13
Digital technology & change is challenging our FMs
FMs face a number of challenges and obstacles in their digital journey.
While some are positive about what the future holds, others are not
so optimistic and understand the negative impact failing to embrace
technology could have on their business.
When asked whether their business has supported
In addition, FM professionals are also well aware of
digital technologies, almost half (47%) said their
the potential threat digital empathy places on their
company was ‘slow to embrace digital technology.’
business. 42% stated that if their company does not
Unsurprisingly, the more tech-savvy Millennials/Gen-Y
improve its digital technologies and skills, it will be
were more likely to have this view (50%) than the
negatively affected. In fact, 22% said that they think their
somewhat tech naïve Gen X respondents (37%).
business will become ‘unviable’ in the next 1-2 years if it
doesn’t improve its digital technology uptake and skills.
DIGITAL INNOVATION NOW AND IN THE FUTURE
%
%
72
17
16
OF BUSINESS OWNERS SHARED
THAT THEIR BUSINESS IS
SLOW TO EMBRACE DIGITAL
TECHNOLOGY
SAID THEIR BUSINESS
HAD EMBRACED DIGITAL
TECHNOLOGY, AND IT’S HAD
A SIGNIFICANT IMPACT
%
%
SEE IMPLEMENTING NEW
DIGITAL TECHNOLOGIES AS
A BIG PRIORITY IN THEIR
CURRENT ROLE
46
OF GEN X THINK THEIR
BUSINESS WILL BE NEGATIVELY
AFFECTED IF IT DOES NOT
IMPROVE
%
18
SAID THEIR BIGGEST
PRIORITY NOW WAS
UPSKILLING/TRAINING
EMPLOYEES