WAT 8193 LTL Digital Transformations In The Workplace 2023 - Flipbook - Page 6
06 | DIGITAL TECHNOLOGY – FUTURE IMPACT
Prioritising digital technology
The FM landscape is changing, and digital innovation, including the IoT,
artificial intelligence, and software such as CAFM (computer aided facilities
management), is at the heart of this change.
With the emergence of these digital tools, there is
Data is becoming an integral part of the profession.
now a greater focus on technology and the data
But as technology advances and new data sources
it provides as well as how to use it to improve a
are introduced, there is the danger of FMs collating
building’s performance, efficiency, and the wellbeing
data just for the sake of it. Professionals must be clear
of its people.
about the information they need and how to use the
data, otherwise too much will become overwhelming.
The importance of IoT devices, such as sensors
and smart devices, for real time monitoring and
Allocating time to research the best ways to utilise
controlling building systems, is growing. Through
digital technology may seem difficult when you have
remote monitoring, FMs can move from reactive
a busy schedule. However, new technologies can help
maintenance schedules and be alerted to potential
to translate data into useful information which will
issues before they escalate. For example, IoT sensors
save FMs time in the mid to long term. For example,
can detect when an air conditioning unit isn’t working
AI can analyse datasets and provide valuable insights
properly, or a light bulb needs replacing.
into building performance, predict maintenance needs,
and identify areas for improvement which will help
FMs to minimise time spent on admin and building
inspections whilst also saving money on issues that
have been spotted too late and have begun to escalate.
TOP 5 DIGITAL INNOVATIONS
WHICH WILL IMPACT THE SECTOR
MOST OVER THE NEXT 1-2 YEARS
1.
2.
Customer portals to
maintain a digital ‘golden
thread’ of information
Sensor technology
3.
Robotics
4.
Resource and workforce
management software
5.
Internet of Things (IoT)
(e.g. for cleaning tasks)
(e.g. to understand temperature
& air quality metrics)
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