AGWS Corporate Overview - Flipbook - Page 16
Call Center
Call Center Statistics:
Calls Answered
On average 800 – 900 phone
calls answered per day.
$
Phone Calls
2 mins
80% of calls are answered
in under 2 minutes.
Claims
Processes 200 – 225 claims per day and is
staffed with former technicians, service
managers, and service advisors.
Service Center pays an average of more then 70,000 claims annually.
American Guardian Warranty Services, Inc. has been an
accredited business since 2000 and enjoys an A+ rating
with the Better Business Bureau.
14