AGWS Corporate Overview - Flipbook - Page 25
Seller Code of Conduct
Consistent and Fair Treatment of All Customers
• S eller shall not, and AGWS prohibits, the discrimination or disparate treatment of any Customer in the offer
or sale of any product based on the Customer’s race, color, religion, national origin, ancestry, military
status, age, gender, orientation, disability, marital status, pregnancy, unfavorable military discharge, or
any other personal characteristic. At no time shall Seller discriminate or offer personalized or preferential
pricing based on any such personal characteristic.
• S eller shall only offer a product based on the Customer’s needs and eligibility for benefits within the
product. Seller should be cognizant of limits on coverage within the program and ensure the retail rate
charged is reasonable in comparison to the potential benefits within the product.
Documentation
• S eller must retain copies of all documents, menus, and sales scripts used in conjunction with the
offering or sale of AGWS products (including signatures) in a secure location. All documents must be
signed by the Customer at the time of sale. AGWS may, at any time, request a copy of the signed
Customer documents.
• S eller shall not ask a Customer to sign incomplete or blank documents. Seller shall never sign any
Customer document on behalf of a Customer.
For more information, please contact our Client Services Team
at 800.579.2233, ext. 4196 or clientservices@agws.com.
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