Sunset-Brochure-for-Flipbook - Page 5



REPORTING A MECHANICAL
BREAKDOWN CLAIM
IN THE EVENT OF A MECHANICAL BREAKDOWN,
PLEASE CALL ANY SUNSET SERVICE DEPARTMENT
AT ONE OF THE FOLLOWING NUMBERS:
SUNSET CHEVROLET
800-NEXT CHEV
SUNSET MITSUBISHI
800-NEXT AUTO
SUNSET KIA
SUNSET FORD
877-NEXT KIA
800-NEXT FORD
1. Take immediate action to prevent further damage to the vehicle.
2. Return the vehicle to us or, at our option, take the vehicle to an authorized
licensed repair facility before the warranty term expires. If you are more than 50
miles from us, you may take the vehicle to the nearest available licensed repair
facility. Call or have the repair facility call the administrator at 1-800-579-2233 to
obtain prior authorization for repairs. Provide a copy of this warranty or the
warranty number, if possible.
3. Authorize disassembly of the vehicle if disassembly is necessary to diagnose
the cause and cost of the reported mechanical breakdown. You will be
responsible for any disassembly charges if the associated repairs are not
covered repairs.
4. If requested, provide us or the authorized repair facility with copies of the
vehicle’s maintenance records.
5. All repairs must be authorized by the administrator prior to beginning any
repairs covered by this Warranty.
YOUR RESPONSIBILITIES
You have the responsibility to properly
maintain the vehicle as recommended
by the manufacturer, to reasonably
protect the vehicle from further damage
when one or more parts fail, to maintain
records of routine vehicle maintenance
performed by you or others, to follow
the procedures for reporting a claim for
benefits as described in this warranty,
and to cooperate fully with our
reasonable requests to examine vehicle
maintenance records, inspect the
vehicle, or establish ownership of the
vehicle in the event you report a claim
for benefits. Maintenance records
generally include a detailed log of
maintenance
you
perform
and
receipts for purchases of services
provided by others and parts and
supplies used by you or others in
performing
maintenance
services.
You must obtain preauthorization for
any repairs made to the vehicle by a
repair facility other than ours.

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