EHN 2022AnnualReport 9DIGITAL - Flipbook - Page 13
Epic opens new avenues for outreach
EvergreenHealth’s transition to Epic has opened up
new avenues for outreach, avenues that the team
hopes to further explore in 2023. Text messaging.
Can invite patients to choose whether to schedule on
their own or ask for a phone call. EvergreenHealth
can also message patients through MyChart.
The team also uses more traditional techniques
like direct mail. “It’s a multi-pronged outreach
campaign,” Arkady says.
Collaboration is crucial
AWVs are a priority for Eastside Health Network
and all provider organizations in our network.
Once a month, EHN meets with stakeholders from
EvergreenHealth and Overlake Medical Center &
Clinics in a joint meeting to discuss shared challenges
and ways we can better collaborate and support,
and AWVs are a frequent topic of conversation.
At the end of the day, it really is about collaboration.
Arkady makes it a point to have one-on-one
conversations with each EvergreenHealth clinic
she is asking to complete AWVs. EHN sends our
Quality Specialists and other staff to clinics to
reinforce messaging. Overlake Primary Director,
Andrea Turner reinforces the interpersonal aspect
of AWVs, ”It’s great to get to know your provider and
your care team when you are not feeling sick—and
to review strategies to maintain or improve your
health for years to come.”
“It’s hard to get everyone aligned when we are down staff, but the Annual Wellness Visits
are having a big impact.”
KOMAL PATIL-SISODIA, MD, ENDOCRINOLOGY, EVERGREENHEALTH
2022 Annual Report
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