The NCS Report - Charlottesville, VA 2022 - Flipbook - Page 20
Overall quality of the utility
infrastructure in Charlottesville,
2022
Poor Excellent
9%
11%
Utilities
Services such as water, gas, electricity, and internet access
play a vital role in ensuring the physical and economic health
and well-being of the communities they serve.
Fair
27%
Good
53%
Please rate each of the following characteristics as they relate to Charlottesville as a whole.
(% excellent or good)
2016
2018
2020
2022
64%
Overall quality of the utility infrastructure in
Charlottesville (water, sewer, storm water, electric/gas,
broadband)
Similar
vs.
benchmark*
Please rate the quality of each of the following services in Charlottesville.
(% excellent or good)
2016
2018
2020
2022
56%
Affordable high-speed internet access
Similar
77%
81%
71%
71%
77%
80%
Garbage collection
75%
Similar
83%
Drinking water
Sewer services
Storm water management (storm drainage, dams, levees,
etc.)
86%
Similar
74%
63%
Similar
51%
83%
Power (electric and/or gas) utility
19
Utility billing
Similar
82%
73%
Similar