The NCS Report - Charlottesville, VA 2022 - Flipbook - Page 42
Affordable high-speed internet access
Similar
Please rate the quality of
Garbage collection
each of the following
services in Charlottesville.
Similar
75%
256
334
23
Drinking water
Similar
83%
85
313
73
Sewer services
Similar
86%
62
316
80
Storm water management (storm drainage, dams, levees, etc.)
Similar
74%
142
328
57
Power (electric and/or gas) utility
Similar
73%
194
257
24
Utility billing
Similar
72%
161
282
43
Police/Sheriff services
Much lower
52%
375
384
2
Crime prevention
Much lower
37%
336
356
5
Animal control
Similar
71%
204
327
37
Ambulance or emergency medical services
Similar
86%
178
322
45
Fire services
Similar
91%
224
347
35
Fire prevention and education
Similar
78%
195
312
37
Emergency preparedness (services that prepare the community for
natural disasters or other emergency situations)
Similar
63%
199
311
36
Preservation of natural areas (open space, farmlands, and
greenbelts)
Similar
66%
103
294
65
Charlottesville open space
Similar
67%
101
287
65
Recycling
Similar
65%
238
336
29
Lower
59%
238
292
18
City parks
Similar
79%
206
329
37
Recreation programs or classes
Similar
72%
135
323
58
Recreation centers or facilities
Similar
73%
98
305
68
Health services
Similar
70%
95
281
66
Public library services
Similar
88%
120
326
63
Overall customer service by Charlottesville employees (police,
receptionists, planners, etc.)
Similar
70%
250
372
32
Similar
41%
297
376
21
Similar
46%
269
341
21
Similar
39%
281
339
17
Yard waste pick-up
Please rate the following
The value of services for the taxes paid to Charlottesville
categories of
Charlottesville government
The overall direction that Charlottesville is taking
performance.
The job Charlottesville government does at welcoming resident
involvement
Overall confidence in Charlottesville government
41
Lower