Annual Report FINAL-2017 - Page 12



HUMAN
RESOURCES
Implemented
New Applicant
Tracking
Completed
Compensation
Study
Launch Date: Aug. 28
Jobs Posted: 12
Applications
Received:
1,805
Cost:
$2,285/year
Contracted with ApplicantPro for
applicant tracking software to allow
job applicants to apply online, which
automated the City of Taylor hiring
process, increased efficiency and
reduced the amount of paper.
Plan to Council: July 30
Council Approval:

Sept. 28
Cost:
$19,500
Contracted with Public Sector
Personnel Consultants to evaluate
pay rates for City jobs compared to
similar jobs in Taylor’s competitive
marketplace, including data from 16
area cities and the private sector.
The study included information
about market pay ranges, salaries
and benefits provided to employees.
Customer
Service
Training
Training Date: July 20
No. Trained:
20 from
Dev. Services, Fire, Public
Works & Utility Billing
Cost:
$7,500
Survey of
Employee
Engagement
Plan to Council:
Survey Began:
Closing Date:
Cost:
12
Annual Report-2017
Oct. 12
Oct. 30
Nov. 17
$1,995
Contracted with Coleman and
Associates to complete Customer
Service Training for key City
departments to continuing improving
the development process, including
customer service, for prospective
developers and visitors to the City.
Contracted with the University of
Texas Center for Organizational
Excellence.

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