Working Presentation (New) PDF - Flipbook - Page 3
Protecting What’s Yours
Payment Collection Services
All payments remain payable to your ownership entity and are deposited
directly into your account(s).
We have developed an automated process to provide multiple options for
your residents, in part through our relationship with ClickPay:
• Central lockbox mailing locations throughout the county.
• Walk-in Payment centers at one of over 350K locations across the globe.
• Online payment options: ACH | Debit | Credit
• Electronic sweep of Bill-Pay checks, converting to ACH.
• For local residents, we offer additional services:
• In-office drop box with extended business hours.
• In-office appointment scheduling:
• Easily accessible to the resident directly from our website.
Everyone has different schedules. Our goal is to provide multiple options for
residents to submit their payments.
• Our staff is available to assist residents with any balance inquiries.
• On demand to handle high volume.
• We retain a color copy of each transaction prior to deposit.
• Payment images are uploaded to each ledger.