Greater Columbus Convention Center Event Planning Guide - Page 23



depending on your schedule. However, we have also scheduled them on your first move-in day. In addition to “putting
names with faces,” we will discuss your event and answer any questions. After the close of your event we recommend
having a post-convention meeting (post-con), your Event Manager can host the post-con meeting to discuss your
completed event. This meeting can be a useful tool to help plan for your next event by bringing out what worked or what
could be improved.
Where do I unload?
Depending on what you need to unload and where your contracted space is located within the facility, will determine
where you will unload. See the information within this guide for addresses for loading docks and details about the Small
Package Concierge Service. Your Event Manager will determine the best place to accomplish this.
Is there any free parking available at the GCCC?
No, but we do have several loading areas for you, your attendees, and exhibitors to use. However, all vehicles must then
be moved to one of our pay lots or garages. Pre-paid parking options and real-time parking availability are available on
our website.
I have a nursing mother attending my event. Do you have a room available for her to use?
The GCCC has a designated nursing mother room located on the Central Atrium. We have also family restrooms located in
Upper A-Pod (behind room A-210) and another in the Center Lounge restrooms near the South Café & Marketplace. These
single-use areas are equipped with a seat, electricity and a lockable door.
Do I get dock passes? How many?
A limited number of dock passes are reserved for our clients who have contracted exhibit hall space. They are valid during
the dates of your exhibit hall contract.
Are wheelchairs available?
Yes! We have a limited number of manual wheelchairs available. They are stored at our Public Safety Command. If you
(or an attendee) need a wheelchair, simply contact your Event Manager or Public Safety directly at (614) 827-2547. A
member of our Public Safety Department will bring the wheelchair to you. We do ask that you exchange a photo ID for the
wheelchair, which will be returned to you when you are done using the chair. If you need access to a wheelchair for the
entire duration of your event, please contact your Event Manager for more details.
We also have a limited number of electric scooters available to rent through our Pride Ride! program. You can reserve a
scooter by calling 614-827-2531 and paying by credit card.
Your Event Manager can also provide a list of companies that rent electric wheelchairs if you wish.
Can I offer tips or gratuities to GCCC employees?
No, the offering of tips and gratuities to our staff and building partners is strictly prohibited.
Is solicitation or picketing allowed at the GCCC?
No, soliciting and picketing are not allowed on premises of the GCCC property. If either occurs, our Public Safety
Department will immediately intercede.
What are the security staffing services provided by the GCCC?
At the GCCC, we are the exclusive security service for staffing your event. As the exclusive provider of event security
services, the GCCC Department of Public Safety can accommodate almost any request you may have, including badge
checking, ticket taking, crowd management, overnight security and many other roles.
Can my trade show decorator vacuum carpet or is that an exclusive service?
Your decorator can vacuum aisle carpet, but the GCCC has exclusive rights on vacuuming exhibitor booths. If you want our
contractor to vacuum the aisle carpet, please let your Event Manager know to be informed of the cost.
Where can I eat and shop within the facility?
South Café & Marketplace offers quick-service restaurants, a visitor center, florist, barber & beauty boutique,
Segway tours, convenience store, Ohio State merchandise, games, comic and gifts. At the top of the escalator
leading to the South Café & Marketplace, there is a shoe shine stand.
Some South Café & Marketplace merchants offer pre-ordering capabilities so your order will be ready to consume
in the South Café & Marketplace when you arrive.
Facility locations that are proprietary to the GCCC exclusive caterer include the exhibit halls, meeting rooms and
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