HIW Corporate Resiliency Report 2021 FINAL - Flipbook - Page 27
HEALTHY BUILDINGS
At Highwoods, we are focused on customer
satisfaction and are passionate about creating
workplaces that inspire our customers and allow them
to prosper. We aim to prioritize customer health and
well-being by deploying evidence-based strategies
and proactively planning for unprecedented events,
like the COVID-19 pandemic.
In the early stages of the pandemic, we created
a cross-functional COVID-19 Crisis Team and
immediately implemented our Pandemic Response
Plan that incorporated local and state restrictions,
CDC and WHO guidance and extensive stakeholder
engagement and training. We expanded our Indoor Air
Quality Policy to maximize the introduction of fresh
outside air, utilize higher efficiency filtration, maintain
optimal humidity levels for occupant comfort and
increase air exchanges. To promote sanitation best
practices, we implemented enhanced green cleaning
protocols throughout the portfolio.
As public health organization guidance has evolved
with the emergence of new COVID-19 variants, we have
continued to refine our Pandemic Response Plan and
train our coworkers on national and regional protocols.
We are very proud of our coworkers for rising to the
occasion and prioritizing the safety and well-being of
our customers and each other, and continuing to do
their important work in a professional, graceful and
mutually-respectful manner.
activity and connections with the outdoors, healthy
eating and collaboration. Many of our properties
include Velocity fitness centers and Take 5 cafés that
provide healthy food options. The Verve, our on-site
shared workplaces, offers the opportunity for people
to connect, collaborate and refresh in a creative
setting outside of traditional office space.
To encourage activity throughout the day, we connect
our properties with outdoor trail systems and other
natural amenities whenever possible. Additionally,
our properties are primarily located in Best Business
Districts (BBDs) with rich amenities and strong
connections to our local communities.
To promote health and well-being in new
development and renovation projects, we incorporate
amenities and design elements that encourage
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