2022 Patelco Annual Report (1) - Flipbook - Page 12
Serving our members’ financial wellness
Benefits returned to our membership
11
Q4
2018
Q4
2019
Q4
2020
Q4
2021
Q4
2022
Total annual CU benefits per Member
$253
$189
$225
$213
$274
Total annual CU benefits per Member household
$532
$397
$472
$448
$575
Product/Service
Quantity & Member Benefit
Fraud Cases Prevented
Prevented $1,859,754 in losses in 4,234 cases
ScoreUpTM Credit Builder Loans
Opened 1,075 loans for 46-point average credit score increase
Loan Payment Deferrals
Eased member stress with 1,905 payment deferrals
LevelUp
Gave 11,158 members a lower rate for on-time payments
Debt Consolidation Loans
Provided 5,461 new loans to members with lower rates
Fee Savings
Saved over $1 million in fees with overdraft protection
Fee Reimbursements
Reimbursed $341,264 to 12,188 members for fees
2022
ANNUAL REPORT