22 RVC Insights Spring - Flipbook - Page 17
“The Offer Portal allows customers
to place price targets specific to
their operation and manage them
24/7. The value of this technology
is significant during times of
strong market volatility like we
are experiencing today,” said Mike
Moellenbeck, Vice President, Grain
Business Unit.
RVC Customer Portal - Agronomy
AgVend continues to add
enhancements to their agronomy
platform in the Customer Portal
to help customers and Account
Managers stay connected.
In January 2022, AgVend partnered
with John Deere Financial to give
customers a real-time look at their
Multi-Use Account balances. Now
customers can not only view their
River Valley Cooperative account
balance, but they can also view CFA,
Corteva, and John Deere Financial
Multi-Use accounts.
Along with paying invoices and
statements through ACH transfer or
credit card, customers can view and
pay for their product bookings. This
ensures customers have complete
transparency of the products they
have purchased.
“Has fertilizer been applied to the
Home 80?” is a question we get all the
time. These questions can be quickly
answered through a text or app
notification from the Customer Portal.
Customers can easily filter through
their notifications on the portal
site to review field application
notices.
AgVend continues to build an
all-in-one platform that makes
it easier for all customers to
do business with River Valley
Cooperative. We are looking
forward to welcoming our energy
business to the Customer Portal
during the first quarter of 2022.
The portal experience is designed
specifically for our Energy
customers. They will have the
ability to receive energy contracts
and view tank information. And
that is just the start.
In the past six months, AgVend
has added over 160 new updates.
When it comes to the computer
software world, this is unheard
of. We are excited to partner
with a fast-moving, innovative
company to help RVC, and our
customers, stay on the bleeding
edge of digital agriculture. We
look forward to what is to come
in 2022.
All River Valley Cooperative
customers can view account
information and make payments
online. Getting signed up is easy!
Visit https://shop.rivervalleycoop.
com and request access! You
can also find us in the app store;
search “River Valley Cooperative.”
Customers can view and pay
for their product bookings
in the customer portal. This
ensures customers have
complete transparency
of the products they have
purchased.
The offer platform provides
customers with the ability to
make grain offers from any
device, any time of the day
or night.
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