Safety - Flipbook - Page 7
S E N T I E N T C E R T I F I E D™
JUST AS YOU EXERCISE DUE DILIGENCE WHEN SELECTING A HEALTH CARE PROFESSIONAL, SENTIENT METICULOUSLY
SELECTS WHICH OPERATORS IT WILL CERTIFY. SENTIENT ONLY WORKS WITH THE TOP 25% OF OPERATORS IN THE
COUNTRY AND ONLY THE SAFEST PILOTS AND AIRCRAFT.
Our rigorous, proprietary certification process is called Sentient Certified. Unlike third-party safety
auditors who provide “blanket” certification, Sentient certifies each operator, crew member and aircraft.
The Sentient Certified program ensures that every contributor to a Cardholder’s flight experience is
highly qualified and has an exemplary performance record.
The Sentient Certified operator review process covers all aspects of the organization and its performance
based on periodic status reports and onsite inspections. Over the course of a year, this process will
comprise a complete re-auditing of the operator. Ongoing monitoring each year confirms the operator
is meeting Sentient’s exceptionally high standards. Sentient operators are required to carry at least $50
million of liability insurance on every flight, which is in addition to Sentient’s separate aviation policy for
$100 million of liability on every flight.
The average total flying time for
pilots who were captains on flights
arranged by Sentient was over
9,400
HOURS.
As with the operator, pilots and crew members are carefully evaluated before they’re approved for
flights arranged by Sentient. Background checks are performed on every individual, and pilot experience
and training, including work history, education, FAA license verification and pilot certificate history,
are reviewed. The next level of evaluation involves certifying pilots based on Sentient’s high safety
standards, which include total time in a particular aircraft type; total flight hours as Pilot-in-Command;
and total flight hours as Pilot-in-Command of a specific aircraft type.
Aircraft certification includes a physical inspection that covers key safety elements as well as overall
condition and comfort. Maintenance history and past flight records are also examined during the Sentient
Certified process.
Sentient Certified is an all-encompassing process that ensures all components of our stringent safety
standards are met on each and every trip.
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