Take Flight - Flipbook - Page 5
A sensible solution
SENTIENT INTEGRATED EXPERIENCE PLATFORM
Sentient has aggregated data addressing
hundreds of diverse flight variables, from
weather conditions to in-flight dietary
restrictions to airport trac and pilot
certification and everything in between. That
information was used in the development
of proprietary software that addresses
HARDWARE
many of these factors, but there was also
a need for a real-time safety certification
component and an enterprise-wide culture
C U S TO M E R S E R V I C E C U LT U R E
of premium, anticipatory service. That led to
the development of an integrated experience
platform that allows Sentient to not only meet
Cardholder needs, but to also anticipate and
exceed expectations by tracking every client’s
AV I AT I O N E X P E R T I S E
TECHNOLOGY
preferences, every flight. It is a combination
of technology, software, hardware, a back-up
command center, real-time safety certification,
customer service culture and aviation expertise
that delivers a consistent experience on which
customers can depend. It allows Sentient to
continually learn from every flight and make
experiences better based on those learnings.
SOF T WARE
BACK-UP COMMAND
CENTER
REAL-TIME SAFET Y
TAKE FLIGHT
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