SVHC20-21reportpagesJuly27 - Flipbook - Page 10
Praiseworthy care from patients
From a screening colonoscopy patient:
"I received outstanding care before, during, and after my
procedure. I was encouraged to share my questions and
worries, and the team listened and gave useful answers and
advice. The treatment was centered on my well-being and
comfort. This was a high-quality team, and I am grateful that I
got the treatment and the chance to interact with them.“
8 | SVHEALTHCARE .ORG
From a lab patient:
"Lynn Cushing of Access
Services took the time and
effort to see that I was
attended to quickly. This was
great service and rare today."
From a SVMC OB/GYN patient:
“Dr. Small is caring, careful,
attentive, and a thorough doctor.
She empowered me with
knowledge. I am grateful
to be Dr. Small’s patient."