Tribute to Excellence Journal 2022 - Flipbook - Page 21
2022 Quality Improvement Champions
John D’Angelo, MD
Senior Vice President, Regional Executive Director
Northwell Health
For diligently managing Northwell’s Emergency
Medicine Service Line, consisting of 18 Emergency
Departments touching 1 million lives annually; and
helming Northwell’s COVID-19 operational response by
developing strategies to mitigate numerous challenges
faced throughout the pandemic and ensuring optimal
care delivery to the more than 300,000 COVID patients
across the Northwell network.
Christopher M. Davison, MD, FACEP
Medical Director, Department of Emergency Medicine
Greenwich Hospital
Yale New Haven Health
For spearheading the implementation of a nurse callback program, which required that all patients
discharged from the emergency department receive a
next-day, follow-up phone call; a range of questions and
issues were addressed, significantly increasing patient
satisfaction.
Katherine E. Di Palo, PharmD
Clinical Program Manager,
Hospital Readmissions Reduction Program
Montefiore Medical Center, Moses Campus
For exemplary leadership that built team morale, used
data to drive accountability, helped integrate parts of
the health system, and reduced hospital readmissions;
this included a more than 20 percent reduction in heart
failure readmissions over the past four years.
United Hospital Fund | Tribute to Excellence in Health Care