Tribute to Excellence Journal 2022 - Flipbook - Page 29
2022 Quality Improvement Champions
Helene Lauffer, MPA
Chief Operating Officer
The Jewish Board
For helping the Jewish Board’s high-need clients secure
stable housing and live in the community independently
by creating and launching the Safe and Secure Home
program in 2019, which has helped clients reduce
hoarding and other safety risks in their apartments and
sustain these changes over time.
Kerry S. LeBenger, MD
Clinical Immunologist
Summit Health
For serving as Chief Medical Officer and leading an
Emergency Command Team formed to navigate Summit
Health and CityMD’s response to the COVID-19
pandemic, applying his immunology expertise and
experience to ensure the safety of patients and staff, and
for his ongoing efforts in improving quality of care,
patient safety, and patient experience.
Holly M. Lee, FNP
Clinical Director
Charles B. Wang Community Health Center
For her inspiring and persistent leadership during the
challenges of the past two years as she redesigned
clinical operations to increase safety for patients and
staff and helped launch COVID-19 testing and
vaccination sites for the community, particularly helping
those who are most vulnerable, non-English speaking,
and less able to navigate dozens of websites.
United Hospital Fund | Tribute to Excellence in Health Care