AnnualReport2023 - Flipbook - Page 4
Ful昀椀lling Jobs
Living wage
Our starting pay rate of $16/hour was 10% above the
Orange County living wage of $15.10 for employers offering health insurance.
Our average store pay rate of $20.39 was 16% higher
than three years ago.
Transforming healthcare
Transforming employee healthcare
About half of our insured employees are on the Direct Plan, an innovative plan that provides better
healthcare at a lower cost to employees.
Employee diversity
We prioritize diversity and hiring from within:
• 43% of employees are BIPOC.
• 30% of managers and specialists are BIPOC.
• 53% of managers and specialists are women.
• 74% of managers were hired from within.
For primary care, the Direct plan pays a 昀椀xed
monthly fee to Direct Primary Care practices that
offer personalized attention and unlimited free visits. Employees also receive unlimited free wellness
coaching.
For specialist care, our concierge service works
with the primary care doctor and employee to identify practices that accept cash payment. We then
load a payment card and employees pay at the time
of service. Providers like this cash pay approach
because it saves them the complication and delay
of billing insurance.
This arrangement eliminates co-pays and other
out-of-pocket costs, which reduces overall employee costs by half compared to standard plans.
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