2020-YOU-Annual-Report - Flipbook - Page 13
Y.O.U.’s Clinical and Community Services—always
a vital component of our work—saw rapid and
dramatic increases in demand. The need for
extensive case management services for families
in crisis grew alongside an increase in calls to our
24/7 youth housing crisis hotline. Responses to
this hotline have continued without interruption.
Case management services provide for basic needs (food,
transportation, clothing, diapers) and link families to critical
community resources. There also has been a significant rise in
individual and family counseling needs as youth and families
experience anxiety, stress, and trauma from living through the
dual pandemics of COVID-19 and racial injustice. Y.O.U. Youth
& Family Counselors participated in pandemic-related training
and are now Certified Clinical Tele-mental Health Providers and
Certified Clinical Anxiety Treatment Professionals.
Over the summer, Y.O.U. partnered with Connections for the
Homeless to provide life skills support, enrichment programming,
and case management for middle and high school youth and their
families in congregant living in Evanston.
During this hard time,
Y.O.U. has been lifesavers with
my daughter. Staff help with her
homework and also they keep her
mind busy and learning with all this
new programming. I just want to
say with all my heart: THANK YOU.
Y.O.U program, you are a blessing.
Caregiver of Y.O.U. elementary youth
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