W.B. Homes Warranty - Flipbook - Page 15
EXHIBIT ‘A’
HOMEOWNER’S SERVICE POLICY & HOMEOWNER’S LIMITED
WARRANTY
HOMEOWNER’S SERVICE POLICY
W. B. Homes, Inc. has worked diligently to construct your new home carefully and in
accordance with accepted home building practices. When required, your home has been
inspected and certified by local building officials. However, as with any new constructed
product, your home may need some minor corrections. Our philosophy is to not only
satisfy our valued customers prior to settlement, but also to continue satisfying them for
years after settlement through the warranty which we provide.
To accomplish these goals, we follow certain procedures, which lessen the possibility of
errors, or misunderstandings regarding our service and warranty policy. Please follow
the procedures outlined below and throughout this document so that a coordinated and
cooperative effort can be made in servicing your new home.
SERVICE PROCEDURES
Your strict compliance with the following procedures is required for maximum benefits.
1. PRE-SETTLEMENT INSPECTION & ORIENTATION
Approximately five (5) to seven (7) days prior to settlement on your home, you will
meet with our Construction Superintendent at your home for the purpose of
introducing you to all of the important working elements, including appliances,
plumbing, electrical, heating & cooling systems and other interior & exterior features
(the “Pre-Settlement Inspection”). You will also learn about your carpeting, painting
and movable parts of the home, such as windows and doors.
During your Pre-Settlement Inspection, together we will pinpoint some areas that
may need additional attention and make arrangements to have them corrected. One
of the main objectives of the Pre-Settlement Inspection is for you to identify any
scratches, marks or imperfections in any finished materials, such as mirrors,
plumbing fixtures, countertops, cabinets and vanities, ceramic tile, flooring, etc., that
exist prior to Settlement. Unless there are "scratches, marks or imperfections" noted
on your Pre-Settlement Inspection Form, it will be considered agreed and
understood that none exist.
At the conclusion of the Pre-Settlement Inspection, we will schedule a follow up
inspection, which will take place just prior to settlement. At this second inspection,
our representative will show you the corrections made to the items listed on your
Pre-Settlement Inspection Form. Upon completing this inspection, you will be asked
to sign a Pre-Settlement Acceptance Form indicating your approval of these repairs
and acknowledging any items that remain incomplete. Depending on the time of
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