W.B. Homes Warranty - Flipbook - Page 3
POST-SETTLEMENT CARE
During the first year, a new home is constantly settling as it adjusts to fluctuating temperatures (both
inside and out) and gets used to you living there. Because of this, you are likely going to experience nail
pops, drywall cracks, floor squeaks, and similar items as your home adjusts.
Rest assured, these are completely normal, expected, and will be corrected by our team during the
completion of your One-Year Post-Settlement List. You will be asked to submit this list after your home
has had proper time to settle, typically after it has gone through one full heating cycle.
Your W.B. home was built with the utmost care but in the rare situation that a service request cannot
wait until your One-Year Post-Settlement List, please do not hesitate to reach out to our team at this
link. Any service items impeding your ability to use and enjoy your new home can be submitted directly
on our website for review.
Please note that all service requests must be submitted in this manner. Requests received through
phone, email, or in person will not be reviewed and must be resubmitted through our website. Before
submitting any service requests, it’s important to throughouly read your Homeowner's Warranty to
make sure the items you are submitting are covered.
The better we work as a team, the better it is for your home. We’re dedicated to servicing your highquality home but maintaining this level of quality will require routine maintenance on your end. At the
end of the day, diligent maintenance is the single-most effective way to ensure your home will perform
its best for years to come.
ONE-YEAR POST-SETTLEMENT LIST
After living in your home for approximately 10 months, we will be reaching out with a reminder to
submit your One-Year Post-Settlement List. The One-Year Post-Settlement List is your final opportunity
to submit service requests for items that are warranted within your first year of homeownership. This
includes items such as nail pops, drywall cracking & seams, cabinetry adjustments, and so on.
This One Year Post -Settlement List must be submitted within the following 30 days to ensure that all
warrantable items will be covered.