The Perfect Collection by Mr. Richard Gooding Digital Catalogue - Magazine - Page 84
WELCOMING AND SUPPORTING OUR CUSTOMERS
By Tom MacLaren
Head of Customer Service
hether buying or selling, our customers
are the life of our business and we are
ultimately working on their behalf.
Customers trust us with their most valuable
possessions and rely on us to treat both them and
their bottles with high esteem.
We take this responsibility seriously, and - whether
buying or selling with us - our customers can have
every confidence in our services. Our experienced
team aims to enhance our customers’ experience
and enjoyment of whisky by sharing our expert
knowledge and placing our customers at the centre
of everything we do. The team here is always
ensuring that our services are efficient, consistent,
transparent and flexible enough to act with care and
attention to individual requirements.
If you would like to find out more about our services,
the team is here to help - so no matter whether
you’re looking for a valuation, have a collection of
bottles you’d like to sell or even if you just have a
query about buying whisky at auction, please don’t
hesitate to get in touch with us.